The small print, made human
These terms describe how a Launchpad project works. Your invoice or project agreement will always contain the specific scope, price, and dates for your work.
Last updated September 2026Keva Launchpad is a service from Keva Labs. We help people and organisations shape a clear online presence through strategy, copy, design, development, revamps, and focused website work. The exact work for your project is the work described in your agreed scope and invoice.
We begin with a 30-minute conversation. After that, we agree on what the website needs to do, what you will provide, what we will deliver, the price, and the expected timing. Work starts when the scope is approved, the first payment has been received, and we have the content or source materials needed to begin.
Your invoice states the amount due and the payment method or link. Unless the invoice says otherwise, payment is due before work begins.
Where we agree to Buy Now, Pay Later, the invoice will show one first payment followed by two monthly instalments. The agreed schedule remains due even if you request changes after the approved scope.
The 72-hour delivery window begins on the agreed working day after we have your approved scope, first payment, and complete content or source materials. Working hours exclude weekends and public holidays. New requests, late feedback, missing materials, or delays from a third-party provider may move the delivery date. We will tell you as soon as we know.
Your invoice or project agreement is the source of truth for deliverables and revisions. Requests outside the agreed scope may change the price or timing and will be agreed before that extra work begins. You are responsible for checking the website and approving it before launch.
When included in your scope, we can help arrange a standard domain, professional email, hosting, security, and launch. These depend on third-party providers. Premium domains, additional mailboxes, paid features, renewals, and services outside the agreed scope are billed separately. The account ownership and renewal responsibility for each service will be stated in your project agreement.
You remain responsible for the accuracy, permissions, and legality of the text, images, logos, testimonials, and other materials you give us. Once the agreed project has been paid for, you may use the finished website for your business or personal purpose. We retain our reusable methods, libraries, and tools. Any code transfer, ongoing maintenance, or handover is agreed separately.
Please tell us as soon as you need to cancel. Before work begins, we will discuss what can be refunded after deducting any non-refundable third-party costs already paid. Once work has begun, any refund depends on the work completed and costs already incurred. Domain registrations, provider charges, and completed work may not be refundable. Your invoice or project agreement may contain more specific terms.
Domains, hosting, email, payment links, scheduling tools, and other integrations are supplied by independent providers. We will help you set up what is included in the scope, but we cannot control their availability, pricing, policies, or security. We are not responsible for losses caused by a provider outage or a change to its service.
We will not knowingly build or host material that is illegal, fraudulent, abusive, harmful, or intended to mislead people. We may pause work while we clarify a serious concern about the requested content or use.
If something feels unclear, contact us first so we can resolve it in good faith. These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Lagos State have jurisdiction where a formal proceeding is necessary.