A clear answer to a fair question
We keep the answer simple: we use your information to have the conversation, do the work, and support the website you asked us to make.
Last updated September 2026When you contact us by email, WhatsApp, phone, or a scheduled call, you may share your name, contact details, project idea, budget, and other information needed to discuss the work. If you use the domain checker, we receive the domain name you submit so we can request its availability from Porkbun.
We use this information to reply to you, understand and deliver your project, send an invoice, arrange payment, provide support, protect the service from abuse, and meet our legal or accounting obligations. We do not use your enquiry to send marketing unless you have asked to receive it.
We may use providers for email, messaging, scheduling, invoicing or payment links, domain availability checks, hosting, and security. They receive only the information needed for the relevant task. The specific provider used for your project will depend on what we agree with you.
This marketing site does not require an account. If you allow analytics, we use Google Analytics and/or Mixpanel to understand page visits and actions such as booking, WhatsApp, email, phone, work, story, and FAQ interactions. These tools may store analytics identifiers in your browser; we do not use them to create advertising profiles. If you choose “Continue without”, those analytics scripts are not loaded. Our hosting infrastructure may still create essential technical logs, such as an IP address and browser information, to deliver and secure the site.
If we build a website that receives enquiries, bookings, or other visitor information, the client is responsible for deciding how that information is collected and used on their website. We will agree separately how we support that website and what access we need. The client may need its own privacy notice for its visitors.
We keep conversation and project information for as long as it is reasonably needed to deliver the work, provide support, resolve disputes, and maintain accounting records. We delete or anonymise information when it is no longer needed, subject to legal obligations and legitimate backup or security requirements.
You can ask what personal information we hold about you, ask us to correct it, request deletion where we have no legal reason to keep it, or object to a particular use. Contact us at hello@kevalabshq.com. We will ask for enough information to confirm your request and respond within a reasonable period.
We may update this page when our service or providers change. The date at the top will show when it was last revised. If a change materially affects an active project, we will explain it through the contact method we use for that project.